Achieving Performance Through People
Level CPD

Course Information

The purpose of this standard is to enable the delegate to develop knowledge and understanding of using leadership and inter-personal skills to establish effective teams and achieve high levels of performance through people as required by a practising or potential site supervisor.

This course has a CITB grant rate/tier of £240

Course Content

• How personal leadership style affects the performance of others
• Establishing and maintaining an effective team
• Motivating the team to improve productivity
• The importance of communication to team and site performance
• The importance of feedback to individual and team performance
• Applying recognised coaching techniques to develop and improve the performance of team members
• Persuading and influencing others to achieve objectives

Duration

14 hours of training completed in three days, 9.30am – 3pm.

Who Essentials Courses Are Aimed For

If you’re looking to build confidence, deepen your understanding of effective leadership then this course could be for you.

Outcomes

• describe how their personal leadership style affects the performance of others
  • Assessment of this learning outcome must cover the delegates ability to:
    • Describe the principal features of two or more factors that will influence the choice of leadership styles or behaviours on site
    • Describe two or more appropriate actions to enhance own leadership behaviour in the context of a correct and appropriate model of leadership
• Explain how to establish and maintain an effective team
  • Assessment of this learning outcome must cover the delegates ability to:
    • Describe the practices associated with developing and maintaining an effective team to explain two or more benefits of developing and maintaining an effective team
    • Describe the stages of an established model of team formation
    • Describe two or more appropriate actions to enhance the effectiveness of own team
• Explain how to motivate the team to improve productivity
  • Assessment of this learning outcome must cover the delegates ability to:
    • Describe a recognised theory of motivation
    • Explain how a motivational technique can be used to improve performance of own site
• Explain the importance of communication to team and site performance
  • Assessment of this learning outcome must cover the delegates ability to:
    • Describe the stages in the communication cycle
    • Describe two possible barriers to communication on site within a detailed and appropriate context
    • Explain why it is important to overcome barriers to communication on site
    • describe two or more actions to improve the effectiveness of own communication skills on site in order to improve team and site performance
• Explain the importance of feedback to individual and team performance
  • Assessment of this learning outcome must cover the delegates ability to:
    • Describe how to give effective feedback
    • Explain two different types of feedback, and how each can be used to improve both individual and team performance
• Explain how to apply a recognised coaching technique to develop and improve the performance of team members
  • Assessment of this learning outcome must cover the delegates ability to:
    • Explain how to manage a coaching process by agreeing goals and following a simple coaching model
    • Describe a tool or technique that can be used to support effective coaching
    • Identify two barriers to effective coaching within a detailed and appropriate context
    • Explain two or more suitable strategies to overcome these barriers
• Explain how to persuade and influence others to achieve objectives
  • Assessment of this learning outcome must cover the delegates ability to:
    • Explain the practices of persuading and influencing to explain the differences between them
    • Describe the skills required in order to persuade effectively
    • Explain a relevant technique for influencing others and how it is used to achieve objectives

What’s included

You will be provided with all of  the course materials and resources. You would be taught by one of our approved Tutors, but as this course is delivered remotely you would need to provide the following;

• A suitable PC or laptop that is capable of running Microsoft Teams
• A strong internet connection
• A web cam

Our courses are delivered via our virtual learning environment, and this means;

• Our approved tutors are on the call throughout the entire training course.

The emphasis is in creating a positive learning experience where all learners achieve their desired outcomes, get the training, support and assistance they need throughout the course.

On Site with Employer

If you are an employer that has a number of delegates that you wish to enrol onto any of our courses, we may be able to deliver this training from your premises.

Please get in contact with us to see how we can help you further.